This Privacy Policy (“Policy”) provides information about the data that Visual Notes LLC (“Visual Notes”, “VNotes”,“us”, “we”, or “our”) may collect from users of the Visual Notes mobile application that Visual Notes makes available for download (the “App”), the related website located at https://www.VisualNotes.app (the “Website”) and any other online properties owned or controlled by or on behalf of Visual Notes (collectively with the App and Website, the “Service” ). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

This Privacy Policy applies to information that Visual Notes collects: (i) on the Website, (ii) in e-mail, text and other electronic messages between you and the Website, (iii) through mobile and desktop applications you download from the Website, and (iv) when you interact with Visual Notes’ advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy. The Privacy Policy does not apply to information collected by Visual Notes offline or through any other means, including on any other website operated by Visual Notes or any third party, including through any application or content, including advertising, that may link to or be accessible from or on the Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our End User License Agreement and Terms of Service. If you do not agree to the terms of this Policy, please discontinue your use of the Service.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Visual Notes does not disclose, share, release, publish, disseminate, rent, or sell any Personal Information to any third parties.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • your username, password and email when you register for an account to use the Services;
  • First name and last name;
  • Company name;
  • Address;
  • Phone number;
  • Payment history;
  • any other information you may provide to us voluntarily through your use of our Sites and Services; or
  • Cookies and Usage Data.

We may receive information about you from other sources, including your company or third parties, who are Visual Notes suppliers or customers, and combine this data with information we already have about you. This helps us update, expand, and analyze our records. If you give us information about others, or others give us your information, we will only use that information for the specific reason for which it was provided to us.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link at the end of a Visual Notes promotional email.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Visual Notes LLC uses the collected data for various purposes, including to:
  • provide and maintain our Service;
  • notify you about changes to our Service;
  • allow you to participate in interactive features of our Service when you choose to do so;
  • provide customer support;
  • gather analysis or valuable information so that we can improve our Service;
  • monitor the usage of our Service;
  • detect, prevent and address technical issues; or
  • provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. The laws on holding Personal Information in the United States may vary and be less stringent than laws of your state or country.

If you are located outside United States and choose to provide information to us, please note that we transfer to and process data in, including Personal Data, the United States.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Visual Notes will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

If you do not agree to your Personal Information being transferred or used in this manner, please do not submit Personal Information to Visual Notes or use the Service.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Visual Notes may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements
Visual Notes may disclose your Personal Data in the good faith belief that such action is necessary to:
  • comply with a legal obligation;
  • enforce any agreements, such as the Service Terms and Conditions;
  • create and commercialize new Visual Notes products;
  • protect and defend the rights or property of Visual Notes, including exchanging information with other companies and organizations for the purpose of fraud protection;
  • take action regarding possible wrongdoing in connection with the Service;
  • protect the personal safety of users of the Service or the public;
  • protect against legal liability; or
  • achieve any purposes requested or permitted by our users.

Security of Data

We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within a reasonable timeframe.

Where we have given you, or where you have chosen, a password for access to certain parts of the Service, you are responsible for keeping this password confidential. You must not share your password with anyone. Visual Notes is not responsible for the circumvention of any privacy setting or security measures contained in the Service.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Unfortunately, as already noted above, the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.

Data Retention

We will retain your information for as long as your account is active or where we have an ongoing business need to do so (e.g., to comply with applicable, legal, tax, or accounting requirements). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Service Providers

We may employ third party companies and individuals to facilitate and support our Service (“Third Party Providers”), provide the Service on our behalf, or to monitor and analyze the use of our Service. These Third Party Providers shall only have permission to access and use your Personal Data to perform these tasks on our behalf.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., third party payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy.

Links to Other Sites

Our Service may contain links or integrate with other websites and online services, or allow others to send you such links. Visual Notes is not responsible or liable for any damage or loss related to your use of any third-party website or online service. You should always read the terms and conditions and privacy policy of a third-party website or online service before using it, whether directly or in connection with your use of the Service. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use the Service.

Children's Privacy

Our Service does not address anyone under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, and changes are effective upon posting. Please review our Privacy Policy regularly. Your continued use of Visual Notes after changes are posted constitutes your agreement to the changes. If you do not agree to the terms of this Policy, including any and all updates, please discontinue your use of the Service.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
  • By email: info@visualnotes.app
  • By visiting this page on our website: https://www.visualnotes.app/privacy-policy